Assistant Property Manager
2 weeks ago
FCI Residential, a part of Florida Crystals Corporation's real estate division, is seeking an experienced Assistant Property Manager to join our team. Our company focuses on multi-family residential development in urban and in-fill areas, with approximately 3,300 units in the development process throughout Florida.
Job Summary:The Assistant Property Manager will be responsible for ensuring the efficient operation of the property under the direction of the Property Manager. This role requires a self-starter who can take initiative, work independently, and prioritize workload effectively.
Key Responsibilities:- Develop and maintain first-class customer service relationships with prospects and residents.
- Ensure leasing office, tour path, model apartment, vacant apartments, amenities, and general curb appeal of the community are impeccable.
- Sell the community's features and services to prospects with thorough product knowledge of the property, sister properties, and competitors.
- Secure a high percentage of the property's overall closed leases by converting phone calls and internet leads to appointments, tours to leases.
- Accurately prepare and have thorough knowledge of all lease-related paperwork.
- Support the Property Manager by contributing to weekly and monthly financial reporting.
- Handle in-house collection efforts for outstanding balances from former residents.
- Oversee the audit and management of the property's renter insurance policies to ensure compliance.
- Manage the make-ready process, ensuring the maintenance team is coordinating effectively on dates, tasks, and adhering to quality standards for timely completion.
- Manage and resolve resident concerns courteously and timely.
- Review performance reports weekly and use data to analyze what is needed to lease available and upcoming apartments.
- Actively engage in marketing and assist with developing and implementing strategies to increase property traffic and internet leads.
- Plan, organize, and conduct resident functions.
- Create content for social media.
- Manage rent collection by timely posting rents, distribution of legal notices, and communication with delinquent residents.
- Two years minimum experience in residential property management or a related field.
- HS Diploma is required; Associates degree in a related field is a plus.
FCI Residential is an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other category protected under federal, state, or local law.
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