Benefits Program Administrator

1 week ago


La Crosse, Wisconsin, United States Gundersen Health System Full time
Job Summary

We are seeking a highly skilled Retirement Benefits Manager to oversee the development and administration of qualified and non-qualified benefit programs at Gundersen Health System. The successful candidate will analyze market trends and new legislative requirements to ensure compliance with regulatory agencies and plan documents.

Key Responsibilities
  • Develop and manage annual retirement and savings benefits budget and accrual.
  • Prepare and communicate changes in benefits, policies, and practices within the organization.
  • Innovate and suggest improvements and changes in retirement plans and financial well-being programs.
  • Measure and assess the effectiveness and success of the retirement benefits offered to drive design, innovation, and effective employee communication campaigns.
  • Ensure the highest level of compliance with IRS, ERISA, and other federal laws and regulations that govern U.S. retirement plans.
  • Manage and chair the organizational administrative committees with fiduciary and governance responsibilities over the retirement plans.
  • Provide plan metrics, compliance information, and recommendations around program changes to senior executives and governing committees.
  • Work cross-functionally with Communications team to create communication and education strategies and plans that help employees understand and take best advantage of retirement and financial well-being benefits.
  • Manage accuracy of legal retirement plan documents against administrative processes and employee-facing communication to ensure compliance.
  • Ensure stakeholders, including senior leaders, are informed of new and pending legislation, regulations, and reporting requirements that affect the retirement plans and participants in those benefits.
  • Assess, benchmark, and hold service providers accountable to delivery of services and contractual provisions.
  • Work cross-functionally with broader Total Rewards, Partner Resources, Legal, Tax, Payroll, Technology, Accounting & Finance teams to ensure that the development, administration, communication, changes to programs, impacts on costs, and opportunities uncovered are fully vetted.
  • Coordinate and engage with ERISA attorney, investment consultants, and other professionals as needed to support plan compliance.
  • Provide strategic guidance and expertise around technology needs and data flow requirements to support programs.
  • Oversee and develop strong people management skills.
  • Develop and utilize strong communication skills.
  • Direct and coordinate projects.
Core Competencies
  • Organizational Strategy and Implementation -- Recognizes market trends, judges the impact on their AOR, contributes to responsive strategic plans, develops AOR operational plans, articulates these plans, and ensures they are communicated to gain alignment and commitment of all AOR staff.
  • Fiscal Management -- Effectively uses established processes to ensure accountability for effective operations and resource management.
  • Human Resource Management -- Effectively uses established processes to select, align, develop, motivate, manage, and retain a team of highly skilled employees.
  • Excellence in Service and Quality -- Achieves seamless delivery of quality patient care, safety, excellence in patient experience, and customer service. Utilizes Continuous Quality Improvement principles and platform planning in decisions, improvements, and system design.
  • Organizational Leadership -- Provides leadership and accomplishes objectives by ensuring the integration of processes and initiatives while modeling collaboration. Participates and supports brand/service delivery teams as requested.
  • Maintains accountability for implementation of requirements of regulatory agencies.
  • Serves as liaison to the community.
  • Duties and responsibilities as defined by specific department (if applicable).
Practices and Promotes Behavior Consistent with the Mission, Vision, and Values
  • Belonging -- Fosters a culture of inclusivity and respect.
  • Respect -- Treats others with dignity and professionalism.
  • Excellence -- Strives for continuous improvement and exceptional results.
  • Accountability -- Takes ownership of actions and decisions.
  • Teamwork -- Collaborates with others to achieve common goals.
  • Humility -- Demonstrates a willingness to learn and grow.


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