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Customer Service Liaison

1 month ago


Newport News, Virginia, United States Smart Solutions Inc Full time

Smart Solutions Inc is seeking a skilled Customer Service Representative to create lasting relationships with our customers and drive customer satisfaction. The ideal candidate will provide quality care, present pre-existing customers with valuable information about product and service choices, and effectively apply knowledge of client policies and special programs to all customer service situations. Key responsibilities include entering all orders, maintaining a thorough knowledge of client policies, interacting with other client team members, and assisting the Customer Service Manager with new associate training. The successful candidate will possess excellent communication and interpersonal skills, a passion for customer service, and a high school diploma or equivalent. No prior experience is necessary, as we provide on-the-job training for all of our Customer Service Associates. If you are a team player with a customer-centric approach, we encourage you to apply for this exciting opportunity.