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Guest Services Associate

2 months ago

Chattanooga, Tennessee, United States Creative Discovery Museum Full time
{"Key Responsibilities": "Key Responsibilities
  • Deliver exceptional customer service to all visitors, ensuring a positive experience at the museum.
  • Process transactions accurately and efficiently, utilizing the point of sale system to manage sales, cash control, and inventory.
  • Provide information and promote products, programs, and memberships to guests, meeting monthly sales goals and targets.
  • Ensure the ticket desk is stocked, tidy, and ready for the day's activities, completing opening and closing checklists and reports as required.
  • Communicate effectively with parents, teachers, and other stakeholders to ensure accurate reservations and provide reports to the Reservations department.
  • Maintain a clean and presentable lobby and ticket desk, restocking brochures, sweeping the lobby daily, and tidying up ticket counters and health screening tables.
  • Monitor guest entrance and exit, reporting any door alarms or unauthorized items to management, and responding to fire alarms, weather announcements, and lost child codes.
", "Key Qualifications": "Key Qualifications
  • High School Diploma or equivalent
  • Superior customer service skills
  • Strong communication and sales skills
  • Ability to work in a high-pressure environment and multitask
  • Flexibility to work a consistent part-time schedule, including day, evening, weekend, and holiday shifts
", "About the Role": "About the Role

The Guest Services Associate plays a critical role in providing an exceptional experience for our guests. As a key member of our team, you will be responsible for delivering outstanding customer service, processing transactions, and promoting our products and services.

This is an exciting opportunity to join our team and contribute to the success of the Creative Discovery Museum.

", "What We Offer": "What We Offer

As a Guest Services Associate, you will enjoy a competitive hourly rate, flexible scheduling, and opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates.

", "Contact Information": "

Please note that we do not accept applications via email or phone. To apply, please submit your application through our website.

", "Disclaimer": "

The Creative Discovery Museum is an equal opportunity employer and welcomes applications from diverse candidates.

", "Language": "en-US"}