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General Manager of Dispensary
2 months ago
We are seeking a highly skilled and experienced General Manager of Dispensary to lead our retail operations and provide exceptional customer service to our patients. The successful candidate will have a proven track record of managing a team of dispensary employees, developing and implementing Standard Operational Procedures (SOPs), and driving sales growth while maintaining a customer-first mentality.
Key Responsibilities- Team Management: Hire, develop, and train dispensary employees, including education and development of staff regarding medical cannabis strains, products, and consumption mechanisms.
- Operational Excellence: Develop and implement SOPs, best practices, and policies to advance Ethos Cannabis' mission, vision, goals, and objectives at the store level.
- Customer Service: Provide exceptional customer service to patients, ensuring a best-in-class, innovative cannabis retail experience that is compliant with state and local rules and regulations.
- Financial Management: Manage financial records and cash handling procedures, including inventory management and reconciliation.
- Compliance: Maintain all confidential information according to HIPAA policies and procedures, and ensure compliance on all policies, standards, and values.
- Marketing and Sales: Provide input regarding marketing strategy and initiatives, and work collaboratively with the marketing team to develop and implement effective marketing campaigns.
- Community Outreach: Serve as a liaison to the local community and area health providers, and coordinate patient outreach and educational programming.
- Education: Minimum of a bachelor's degree preferred.
- Work Experience: Significant managerial experience in a cannabis retail environment, with considerable exposure to retail cultures focused on well-developed standard operating procedures and management and employee training programs.
- Capabilities and Skills: Exceptional team building, communication, and people skills, with a high level of integrity and a strong work ethic.
- Technical Skills: Proficiency in computer usage, including retail point-of-sale software, all MS Office applications, email, scheduling software, online conferencing, and more.
- Annual Salary: Competitive annual salary with additional incentive compensation.
- Benefits: Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
Ethos Cannabis is a multi-state cannabis company with operations in the cultivation, processing, and dispensing of cannabis in Pennsylvania, Massachusetts, Maryland, and Ohio. We are committed to providing exceptional customer service and a best-in-class cannabis retail experience to our patients. Our mission is to help individuals feel and live better through their experiences with cannabis, and we are seeking a highly skilled and experienced General Manager of Dispensary to join our team and help us achieve this mission.
