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Food Service Team Member

2 months ago

Sweetwater, Florida, United States Ingka External Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Food Service Team as a Food Service Team Member. As a key member of our team, you will be responsible for ensuring operational excellence of our food service operations, providing exceptional customer service, and maintaining a clean and safe environment for our customers.

Key Responsibilities
  • Prepare and maintain menu items according to our food service concept, adhering to food handling, health, and sustainability standards.
  • Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently.
  • Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.
  • Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with food safety standards.
  • Ensure the cleanliness and organization of dining and play areas.
  • Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas.
  • Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.
  • Maintain supply rotation and stocking in all food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards.
  • Implement IKEA Food policies and procedures for goods receiving and monthly inventory.
  • Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers.
  • Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
Requirements
  • Minimum 2 years related experience.
  • Experience in a high-volume customer-facing environment preferred.
  • Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred.
  • Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment.