Service Excellence Coordinator

3 weeks ago


Windsor Locks, Connecticut, United States U-Haul Full time

At U-Haul, we're committed to delivering exceptional customer service and creating a positive experience for our customers. As a Customer Service Representative, you will play a vital role in achieving this goal by assisting customers with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory.

**Job Responsibilities:**

We're looking for a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for:

  • Assisting customers with U-Haul products and services
  • Using U-Scan technology to manage rentals and inventory
  • Providing exceptional service to ensure customer satisfaction
  • Working in a team environment to achieve business objectives

**Requirements:**

  • Valid driver's license and good driving record
  • High school diploma or equivalent

**Benefits:**

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance and prescription plans
  • Paid holidays, vacation, and sick days
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental and Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

**Estimated Salary:** $50,000 - $70,000 per year, depending on location and experience.



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