Service Excellence Coordinator
3 weeks ago
At U-Haul, we're committed to delivering exceptional customer service and creating a positive experience for our customers. As a Customer Service Representative, you will play a vital role in achieving this goal by assisting customers with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory.
**Job Responsibilities:**
We're looking for a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for:
- Assisting customers with U-Haul products and services
- Using U-Scan technology to manage rentals and inventory
- Providing exceptional service to ensure customer satisfaction
- Working in a team environment to achieve business objectives
**Requirements:**
- Valid driver's license and good driving record
- High school diploma or equivalent
**Benefits:**
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance and prescription plans
- Paid holidays, vacation, and sick days
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental and Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey's SmartDollar Program
**Estimated Salary:** $50,000 - $70,000 per year, depending on location and experience.
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