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Technical Product Manager, Integrations Specialist

2 months ago

Oldsmar, Florida, United States Actabl Full time
Job Overview

Actabl is seeking an experienced Technical Product Manager to oversee the strategic development, maintenance, and monitoring of success for our integrations product. As a key member of our product team, you will be responsible for driving the product roadmap, working closely with cross-functional teams, and ensuring the delivery of high-quality solutions that meet the needs of our customers.

Key Responsibilities
  • Develop and maintain a holistic view of the business, working closely with the executive team and stakeholders to identify opportunities and drive strategic decision-making.
  • Collaborate with product owners, engineers, designers, and testers to communicate product vision and strategy, ensuring a sound and quality solution that fits together from a business and strategic perspective.
  • Work closely with sales, marketing, implementation, and support teams to transfer product knowledge and ensure a shared understanding, maintaining internal documentation and educating stakeholders as needed.
  • Provide training and support to other teams to properly equip our customers, collaborating with Scrum teams to value engineer various options and oversee the delivery of the finished product.
  • Develop and maintain a perspective on the users, market, competitors, and businesses, conducting product organization research and analysis to make data-driven decisions for Actabl.
  • Build and drive our Actabl Data Roadmap to have a positive business outcome, becoming an expert on Actabl's target customers as well as Actabl's products and services.
  • Develop and maintain the Actabl Integration strategy and the roadmap to achieve the company's vision, owning the core sets of Actabl Integrations and related processes to manage this integration and the rollout of updates.
  • Regularly conduct portfolio analysis to ensure the direction we pursue maintains a fit with our overall product roadmap.
Requirements
  • 5+ years of web-based technical product management experience, experience developing a multi-year vision, strategy, and roadmap for large-scale products.
  • 3+ years of experience delivering integrations or technical products, with an understanding of software development frameworks, technical knowledge of APIs, and experience with Soap and Rest APIs.
  • Familiarity with Microsoft tech stack (C#, MS SQL, etc) is a plus.
  • Proficient using product tools like JIRA, Monday.com, Product Board, Pendo, and Fullstory.
  • Background in hospitality or familiarity with hospitality technology platforms and systems.
  • Experience working with large enterprise customers and managing strategic accounts.
  • A demonstrable history of maintaining a constructive and collaborative relationship with stakeholders, setting and continuously managing expectations with stakeholders and the executive team.
  • Deep customer empathy, knowing customer issues, pains, desires, how they think, how they work, and how they decide to buy.
  • Ability to distill customer use cases into a set of detailed API requirements and communicating them both technically and non-technically.
  • Proven ability to collect and measure KPIs effectively.
  • Be the go-to integration expert for executives, the customer success team, sales, and marketing team to communicate updates, status, and deliverables.
  • Highly developed skills in the market and competitive research to stay up-to-date with industry trends and competitor offerings to identify new opportunities.
  • Proven ability to grow revenues by creating highly effective product roadmaps, including negotiating and shifting priorities as needed.
  • Proven track record of successfully launching major features and products.
  • Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing issues.
  • Ability to thrive in a fast-paced, collaborative, team-oriented, and cross-functional environment.
  • Should be a pioneer, entrepreneurial, and a self-starter.
What We Offer
  • Competitive Pay
  • Excellent benefits for Actabl employees: health, dental, and vision insurance
  • Traditional & Roth 401(k) plans with employer match
  • Discretionary time off
  • Flexible work arrangements
  • Robust company holiday list and winter closure
  • Leadership development