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Welcome to Hotel Crescent Court, a luxurious oasis in the heart of Dallas, where we blend Texas charm with sophisticated elegance. Our hotel offers an immersive spa experience, renowned dining options, and a serene pool area, all within walking distance to the city's vibrant arts, shopping, and entertainment districts.
At Crescent Court Dallas, we prioritize our associates' growth and development, providing a supportive environment that fosters learning and advancement. As a valued member of our team, you can expect a range of benefits, including complimentary parking, free meals during your shift, and regular associate celebrations.
We're committed to building a diverse and inclusive workplace, and we encourage candidates from all backgrounds to apply. If you're excited about this role but don't meet every qualification, we invite you to still submit your application. You may be the perfect fit for this or other roles within our organization.
We value U.S. military experience and welcome all qualified military candidates to apply.
Job SummaryWe're seeking a highly skilled Customer Service Representative to join our team as a Barista. As a key member of our hospitality team, you'll be responsible for providing exceptional customer service while maintaining a clean and attractive outlet for our guests.
Responsibilities- Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice.
- Prepare customer orders accurately and efficiently, ensuring that all products meet our high standards.
- Ring guest checks correctly and close the check to the proper method of payment.
- Ensure guest satisfaction by tactfully negotiating resolutions in the event of dissatisfaction.
- Maintain the highest level of standards for all product preparation, cleanliness, and sanitation.
- Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer, and house bank management.
- Balance the house bank at the end of each shift and retrieve and return the bank from the vault to the workstation.
- Perform any other job-related duties as assigned.
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, and understand portion sizes as relating to pricing.
- Ability to operate a keyboard and Point of Sale procedures.
- Ability to effectively deal with and resolve conflict situations, such as inaccurate check totals.
- Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.
- Effective verbal and written communication skills, with the ability to adapt communication style to suit different audiences.
Crescent Court Dallas offers a comprehensive benefit program that provides choices for your physical, mental, and financial wellness. Our benefits include:
- Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield.
- Vision insurance programs through EyeMed.
- Vacation, Sick, and Vacation programs for time off.
- Pet insurance through the ASPCA.
- Supplemental, Spousal, and Child Life insurance, as well as Short and Long-Term Disability plans.
- A 401(k) Savings Plan with matching funds.
- Discounts through our 'YouDecide' and Hotel Room Discount programs.
We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.
Crescent Court Dallas is an equal opportunity employer, committed to evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
