IT Operations Associate

2 weeks ago


Lincoln, Nebraska, United States RentVision Full time
About the Role

We are looking for an experienced IT Operations Associate to join our team at RentVision. This is a full-time, exempt position with a salary range of $60,000 - $80,000 per year, depending on experience and qualifications.

The successful candidate will be responsible for overseeing the day-to-day operation of our IT systems, ensuring seamless system functionality, and maintaining optimal network operations. If you have a strong background in technical support and enjoy working in a dynamic environment, we encourage you to apply.

Key Responsibilities:

  • Manage user accounts, permissions, and software configurations to maintain optimal system functionality.
  • Set up, configure, and troubleshoot laptops, printers, and other hardware components.
  • Manage our security best practices and cybersecurity awareness training.
  • Support and manage mobile devices to ensure secure and efficient access to company systems.
  • Assist with setup and troubleshooting of conferencing software to enable smooth meetings and presentations.

Requirements:

  • Proven experience in a technical support role is essential to provide quality assistance and maintain system integrity.
  • The ability to collaborate and communicate effectively with others is key to supporting a positive workplace environment.
  • High attention to detail is critical when managing hardware, software configurations, and sensitive data.
  • Must be able to juggle multiple priorities and switch between tasks efficiently without losing focus.
  • A self-starter who takes personal responsibility for projects and deadlines, ensuring a high level of reliability and integrity.

Preferred Experience:

  • Familiarity with managing Apple and Google products is highly preferred to support a mixed technology environment.
  • Experience in managing and troubleshooting wireless networks will help streamline connectivity support.
  • Advanced Excel skills are valuable for generating reports and tracking system performance.
  • Understanding of DNS management is beneficial for maintaining seamless network operations.
  • A history of monitoring and managing firewall settings is preferred.


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