Bank Teller I Role

2 weeks ago


Freehold, New Jersey, United States TD Bank Group Full time
Job Overview:
TD Bank Group is committed to delivering exceptional customer experiences while providing financial services. We are seeking a highly motivated Bank Teller I to join our team in Freehold, New Jersey. As a key member of our Store team, you will be responsible for processing everyday banking transactions, educating customers on TD's products and services, and referring them to specialized solutions.

The ideal candidate will possess excellent communication skills, strong organizational abilities, and the ability to work in a fast-paced environment. If you have a passion for helping others and are looking for a rewarding career in banking, we encourage you to apply.

Key Responsibilities:
  • Process customer transactions with accuracy and efficiency, including deposits, withdrawals, loan payments, and safe deposit box transactions.
  • Educate customers on TD's products and services, and refer them to specialized solutions as needed.
  • Respond to and resolve customer inquiries and concerns using standard procedures and escalating to management when necessary.
  • Orchestrate customer flow, warmly welcome customers, and guide them appropriately in the lobby.
  • Understand customer preferences regarding banking (when and how they want) and educate them on self-service/digital options that meet their needs.

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