Morning Host for Carillon Restaurant

2 weeks ago


Austin, Texas, United States AT&T Hotel & Conference Center Full time
Job Overview

We are seeking a dedicated Host for our Carillon Restaurant, specifically for the AM Shift.

**Please ensure to scroll to the end of the description for application instructions with Compass Group.

Key Responsibilities:

The primary purpose of this role is to warmly greet and seat guests in a professional manner, adhering to Flik Hospitality Standards.

  1. Assist management with opening and closing procedures.
  2. Handle incoming phone inquiries.
  3. Seat guests efficiently.
  4. Manage high traffic at the restaurant entrance.
  5. Maintain knowledge of hotel amenities.
  6. Provide information about buffet offerings.
  7. Anticipate and respond to guest needs.
  8. Familiarize yourself with the menu.
  9. Introduce servers to guests.
  10. Welcome guests as they arrive.
  11. Stay informed about daily specials.
Additional Responsibilities:

Alongside the essential functions, this position may involve a variety of supportive tasks, determined by management based on the company's needs.

  1. Monitor and accommodate special requests from guests.
  2. Assist with any other reasonable tasks as needed.
Other Expectations:

Embrace the Family PLATINUM SERVICE culture at the AT&T Hotel & Conference Center by understanding and participating in all aspects of PLATINUM SERVICE. It is essential to demonstrate a solid understanding of service standards.

Regular attendance is crucial for the successful execution of this role, in line with the standards set by Flik.

Organizational Structure:

This position does not have any direct reports.

Qualifications:

The ideal candidate should possess the following skills and abilities:

  • Punctuality and reliability in attendance.
  • Strong communication skills, both written and verbal.
  • Flexibility regarding scheduling requirements.
Education and Experience:

A high school diploma or equivalent is preferred but not mandatory.

We prefer candidates who can thrive in a fast-paced environment, handle high volumes of guests, and have prior experience in a hosting role.

Benefits of Working at AT&T Hotel and Conference Center:
  • Paid vacation days after a specified period of employment.
  • Annual merit increases.
  • Paid holidays after a specified period of employment.
  • Complimentary bus rides.
  • Free meals during shifts.
  • Access to lockers and locker rooms with showers.
  • Discounted parking options.
  • Discounts at the gift shop.
  • Referral bonuses.

We are affiliated with UT Austin and managed by Compass Group North America, committed to diversity and equal growth opportunities for all associates. EOE & AA Employer M/F/D/V.

AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid work authorization in the United States.

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