Lead Guitar Specialist

1 week ago


King, North Carolina, United States Guitar Center Full time

Company Overview

Guitar Center is a leading music retailer that empowers musicians and non-musicians alike to experience the joy of creating music. Our mission is to develop and nurture lifelong musicians, making a difference in the world by enabling people to express themselves through music.


Salary and Benefits

We offer a competitive salary of approximately $63,500$55,000 - $70,000 per year, depending on experience, plus robust benefits and perks, including Medical, Dental, Vision, 401K with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.


Job Description

As our Lead Guitar Specialist, you will be responsible for providing top-notch maintenance and repair services for customer-owned instruments, ensuring an excellent customer experience. You will interact with customers, service guitars with precision, maintain store-owned gear, complete warranty repairs, and perform additional duties as assigned.


Key Responsibilities:

  • Provide exceptional customer service, understanding customer needs and preferences.
  • Service customer-owned guitars with high levels of craftsmanship, adhering to quality standards.
  • Maintain store-owned gear, performing routine maintenance and repairs as needed.
  • Complete warranty repairs, ensuring timely and efficient resolution of issues.
  • Perform additional duties as assigned, supporting the team's goals and objectives.


Requirements and Preferences

To succeed in this role, you should have a skilled understanding of repairing guitars and possess foundational product knowledge on Guitar Center products. Experience working with musical instruments, customer service principles, and a passion for delivering exceptional results are essential.


Why Choose Guitar Center?

At Guitar Center, we value our employees' unique perspectives and experiences. As a musician-friendly employer, we offer gig leave for employees who share their music with the world, taking time off to pursue their passions and return to their roles refreshed and inspired. Join our team and become part of a supportive community that fosters growth, creativity, and inclusivity.



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