Residential Security Installation Specialist
3 hours ago
We are seeking a highly motivated Residential Security Install Technician to join our team in Des Moines, Iowa. As a key member of our team, you will be responsible for installing and programming security systems for residential customers.
Key Responsibilities:
- Install and program burglar alarms, CCTV systems, DVRs, and access control systems for residential customers.
- Install window breaks, door units, and smoke detectors.
- Troubleshoot signal issues to ensure alarm systems function properly.
- Provide excellent customer service and train customers on system use.
- Complete necessary paperwork for each job and maintain accurate inventory of ADT products.
- Provide top-quality customer service and achieve 90% goal attainment for completed installations.
Requirements:
- Customer service skills and reliability.
- Ability to attain Iowa Alarm License (ESA Level 1 online training and passing the exam).
- Great communication skills and an adaptive personality.
- Ability to think quickly on their feet and read non-verbal cues from customers.
- Stellar interpersonal skills and a solution-oriented, customer-centric attitude.
Additional Information:
- Must have a vehicle and be able to travel within a 1-2 hour radius.
- ADT reimburses for mileage on rare occasions and provides $100 per week for gas (submit receipts).
- Weekend work may be required, and training typically lasts 3-5 weeks.
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