Oil Service Technician

3 weeks ago

Exeter, New Hampshire, United States Haffner's Full time
Job Title: Oil Service Technician

Haffner's, a leading wholesale fuel distributor in New England, is seeking a skilled Oil Service Technician to join our team. As a prominent player in the region, we manage 72 gas stations, convenience stores, car washes, and food service locations under our renowned Haffner's brand.

We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing.

Job Summary:

The Oil Service Technician is responsible for the installation, maintenance, and repair of residential and commercial heating and cooling systems, as well as related tanks and piping.

Key Responsibilities:
  • Installs, maintains, and repairs heating, ventilation, and cooling equipment at commercial and residential customer sites.
  • Communicates effectively with office staff, maintaining a schedule and ensuring any delays are properly communicated to the customer.
  • Documents all installed equipment upon arrival, including make, model, serial number, type of fuel, necessary test measurements, and pictures where applicable.
  • Diagnoses diverse electrical and mechanical service issues.
  • Explains the diagnosed issue in concise terms to the customer, together with the resolution.
  • Understands and articulately conveys company pricing and services to customers.
  • Repairs by obtaining any needed replacement parts, calibrating system to manufacturer's recommendations, and thoroughly testing components for functionality.
  • Identifies and reports to the owner potential opportunities for additional business (newer system, service contracts, and additional services).
  • Completes visit by obtaining customer signature and correct customer information, including email address.
  • Notifies dispatchers of any issues that require repair or compromise delivery or service.
  • Maintains proper stock, parts, tools, and safety equipment in the vehicle.
  • Maintains company vehicle, including frequent interior and exterior cleaning, refueling, reporting any mechanical issues and ensuring they are corrected, and submitting completed monthly vehicle inspection and mileage log forms.
  • Participates in company-provided training opportunities on latest industry technologies.
  • Conducts visual oil tank inspections, recording condition with pictures and descriptions.
  • Executes other duties assigned by the Service Manager.
Requirements:
  • A minimum of three years of experience in oil service or equipment sales preferred.
  • NH Oil Burner Service License.
  • EPA 608 certificate preferred.
  • Clean MA/NH driving record.
  • Understanding of blueprints, plans, and manuals.
  • Ability to pass company-provided drug test, alcohol test, and physical.
  • Availability to work a flexible schedule, including weekends, overtime, and on-call shifts.
Benefits:
  • Employee Discount on gasoline, and residential propane and oil.
  • Medical, Dental, and Vision Insurance.
  • 401K Retirement Plan with Company Match.
  • Paid Time Off.
  • Company Paid Life Insurance and Optional Life Insurance.
  • Short-Term and Long-Term Disability.
  • Critical Illness and/or Accident Insurance.

This position is eligible for a $2,000 sign-on bonus. Hourly Rate/Salary is based on a range of factors that include relevant experience, knowledge, skills, and other job-related qualifications.

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