Customer Service Representative Weekdays 6am-2pm

4 weeks ago


Shakopee, Minnesota, United States Planet Fitness - PF Baseline Fitness Full time
Job Overview

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Planet Fitness - PF Baseline Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.

Key Responsibilities
  • Customer Service: Greet members, prospective members, and guests, providing a superior level of customer service and ensuring a positive member experience.
  • Front Desk Operations: Handle all front desk related activities, including answering phones, checking members into the system, new member sign-up, and taking prospective members on tours.
  • Account Management: Facilitate needed updates to members' accounts and respond to member questions and concerns in a timely and professional manner.
  • Club Maintenance: Assist in maintaining the neatness and cleanliness of the club.
Requirements
  • Customer Service Background: Preferred experience in customer-facing roles.
  • Basic Computer Proficiency: Ability to use basic computer software and systems.
  • Passion for Fitness: A genuine interest in fitness and health.
  • Positive Attitude: An upbeat and positive attitude is essential for success in this role.
  • Punctuality and Reliability: Must be able to maintain a regular attendance record and meet deadlines.
What We Offer
  • Employee Recognition Program: Opportunities to recognize and reward outstanding performance.
  • Advancement Opportunities: Career growth and development opportunities within the company.

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness



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