Sales Associate III
5 days ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Tapestry. As a Sales Associate, you will play a critical role in delivering exceptional customer service and driving sales results in our luxury retail environment.
Key Responsibilities- Customer Service: Provide personalized service to customers, building strong relationships and ensuring a positive shopping experience.
- Sales Floor Operations: Maintain a clean and organized sales floor, including visual merchandising and inventory management.
- Product Knowledge: Develop and maintain in-depth knowledge of our products, including features, benefits, and current offerings.
- Cash Handling: Process customer transactions accurately and efficiently, including purchases, returns, and exchanges.
- Team Collaboration: Work collaboratively with colleagues to achieve sales goals and support store operations.
- Experience: 1-3 years of previous sales experience, preferably in a luxury retail service environment.
- Education: High school diploma or equivalent; college degree preferred.
- Technical Skills: Knowledge of cash register systems, basic computer skills, and ability to use iPad/laptop, Mobile POS, and Internet.
- Physical Demands: Ability to execute at a fast pace, communicate effectively with customers and team, and maneuver the sales floor, sales shelves, and stock room.
- Drive for Results: Can be counted on to exceed goals successfully.
- Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers.
- Creativity: Comes up with new and unique ideas.
- Interpersonal Savvy: Relates well to all kinds of people.
- Learning on the Fly: Learns quickly when facing new problems.
- Perseverance: Pursues everything with energy, drive, and a need to finish.
- Dealing with Ambiguity: Can effectively cope with change.
- Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.
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