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Center Manager
2 months ago
Mathnasium, The Math Learning Center is seeking a highly motivated and dedicated individual to join our team as a Center Manager. As a Center Manager, you will be responsible for the day-to-day operations of a Mathnasium Learning Center, including profit and loss management, customer service, staff hiring and training, enrollment process optimization, curriculum delivery, and marketing activities to schools and the surrounding community.
Responsibilities:- Sales & Marketing: Develop and implement effective sales and marketing strategies to attract and retain customers.
- Customer Service: Provide exceptional customer service to students, parents, and staff, ensuring a positive and supportive learning environment.
- Team Building: Foster a collaborative and inclusive team culture, promoting open communication, trust, and respect among team members.
- Strategic Planning: Develop and implement strategic plans to achieve business objectives, including revenue growth, customer acquisition, and staff development.
- Essential Talents & Skills:
- Minimum 1-2 years of experience in business management, consultative sales, education, or a related field with a strong focus on customer service and building connections.
- Bachelor's degree preferred.
- Advanced communication skills, including compassion, building connections, active listening, assessing customer needs, providing solutions, and overcoming conversational objections.
- Highly organized with the ability to manage multiple, concurrent priorities/projects with accuracy and a sense of urgency.
- Strong leadership skills, empathy, tact, and diplomacy, interacting and working cooperatively with students, parents, and staff, demonstrating sensitivity and responsiveness to individual needs.
- Flexibility with schedule, including days, evenings, and weekends.
- Working knowledge of Microsoft Office and Google Applications.
- Great Work/Life Balance: Enjoy a healthy balance between work and personal life, with a focus on well-being and job satisfaction.
- Competitive Base Salary: Starting at $65,000, with opportunities for growth and advancement.
- Individual Health Insurance and Retirement Plan: Comprehensive benefits package, including health insurance and a 401(k) plan.
- Paid Time Off: Enjoy paid vacation time, holidays, and sick leave.
- Paid Mathnasium Tuition for Your Family: Take advantage of discounted tuition for your family members.
- Expanded Leadership Training: Develop your leadership skills through comprehensive training and development programs.
- Opportunity for Relocation: Consider opportunities for relocation throughout the US.
