Safety and Security Professional

4 weeks ago


Sarasota, Florida, United States Aimbridge Hospitality Full time
Job Summary

A Safety & Security Guard is responsible for providing protection for hotel guests, employees, and property. They are also responsible for providing guests with a sense of comfort and well-being by maintaining a level of visibility.

Responsibilities
  • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling.
  • Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag when working.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Answer phone and dispatch in a timely manner, demonstrating proper two-way radio etiquette at all times when communicating with other Associates.
  • Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
  • Maintain and review daily activity log.
  • Maintain confidentiality with respect to guest and Associate incidents.
  • Hold briefing with Guest Services staff both at the beginning and end of shift.
  • Open secured areas for authorized personnel, checking ID of visitors/Associates as necessary.
  • Investigate room thefts, auto accidents/thefts, and assault complaints for guests (not for Associates); serve as the first responder, partnering with Department Head/Hotel leadership to write the incident report.
  • Assist outside agencies as necessary.
  • Provide escort.
  • Assist with intoxicated guests.
  • Be knowledgeable about hotel and guestroom locking systems.
  • Respond to security alarms and monitor TV cameras (CCTV) (if applicable).
  • Monitor suspicious persons.
  • Conduct rounds, checking for safety hazards, checking lights and door locks, and picking up items left on the property.
  • Assist during medical emergencies, administering First Aid/C.P.R./Heimlich maneuver as necessary.
  • Handle items for 'Lost and Found' according to the standards.
Property Details

Located in Sarasota, this Florida Hyatt Regency features an outdoor pool with waterfalls and a hot tub, a private 32-slip marina with boat docking facilities, and free WiFi. Breakfast is available for an additional fee.

A work desk, laptop safe, 47-inch flat-screen TV, and iHome docking station are included in all Hyatt Regency Sarasota rooms. Each private bathroom is tiled and equipped with a hairdryer and free toiletries.

The Sarasota Hyatt Regency offers sailing, fishing, kayaking, and biking. An airport transfer service is available for a surcharge. A 24-hour StayFit fitness center and in-room Yoga Away program are also offered.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts, and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.

Benefits
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan


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