Logistics Expert

6 days ago


Baltimore, Maryland, United States Bird Full time

We are seeking a highly skilled Logistics Expert to join our team at Bird. In this role, you will be responsible for developing and executing partner repair training and upskilling/development programs that ensure our logistic providers are equipped to successfully deliver our mission.

Key Responsibilities:
  • Collaborate with cross-functional teams to drive the vision and execution of world-class operations within your cities
  • Create and present information through coaching sessions and one-on-one conversations in-person and remotely with Fleet Managers focused on troubleshooting problems and answering questions related to our product, vehicles, repairs, and spare parts
  • Become a subject matter expert on our vehicles, internal tools, processes, applications, and metrics
  • Build relationships with and provide coaching to our Fleet Managers to optimize their performance, ensuring long-term success of their and our businesses, as well as our customers
  • Measure the impact and efficiency of existing processes within Operations while identifying new ways to create value for the business, scaling best practices from test to global implementation
  • Responsible for damage backlog and tracking key repair and damage metrics across your region
  • Communicate effectively with key stakeholders across the entire organization
  • Ability to execute projects of varying urgency and scope with high autonomy
Requirements:
  • 3+ years operations experience in a manufacturing or warehouse environment
  • 2+ years leading a team
  • Ability to drive a team towards goals and KPIs
  • Problem-solving DNA; ability to identify areas of improvement within processes and help execute those changes
  • Strong logical thinking, verbal, and quantitative reasoning, with ability to zoom out and see patterns
  • Willingness to get hands dirty and lead by example
  • Willingness to travel: 40%
About Us:

We're an ambitious, smart, and open-minded team passionate about our mission. Each day is unique, as we move forward, challenge each other, and work together to create the future of micro-mobility.

Perks:

We want our teams to succeed, so we offer generous time off, a healthcare package, pre-tax spending accounts, mental health resources, a work-from-home stipend, and many more benefits.

$80,000 - $110,000 per year (estimated salary range), based on location and experience.



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