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Program Manager, Strategic Transformation Lead

1 month ago


Chicago, Illinois, United States Northern Trust Full time
About Northern Trust

Northern Trust is a globally recognized, award-winning financial institution with a rich history dating back to 1889. We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.

Our Mission

We are committed to assisting the communities we serve and strive to be a leader in the financial industry. Our team is dedicated to delivering exceptional results and building long-lasting relationships with our clients.

Job Summary

The successful candidate will be responsible for managing large-scale, enterprise-wide programs that deliver critical strategic business, data, and interoperability capabilities. This role will oversee the alignment of resources, budget, project plans, and key milestones/risks/dependencies using the Scaled Agile Methodology.

Key Responsibilities

  • Manage the implementation of complex initiatives involving multiple disciplines and/or ambiguous issues
  • Display a balanced, cross-functional perspective, liaising with the business and technology to improve efficiency, effectiveness, and productivity
  • Communicate program objectives, risks, issues, and overall status to multiple levels of the organization
  • Facilitate cross-discipline (business unit) coordination for decision making regarding scope, prioritization, and issue resolution
  • Mentor BA team members
  • Drive the resolution of issues identified working closely with operations teams and external partners to agree revised business processes or technical changes
  • Collaborate and communicate with third parties, executive sponsors, and senior management stakeholders and partner groups to ensure that all initiatives are efficiently managed and delivered
  • Build credible, trusted advisor relationships with key stakeholders at all levels of the organization and third parties
  • Deliver regular progress reports that present a concise, accurate status of the project, ensuring a consistent status is communicated up to the overall program

Requirements

  • Highly motivated, team player, self-starter, and ability to work independently
  • Detail-oriented, strong analytical skills, advanced judgment capability, strong problem-solving, and ability to manage workflow
  • Excellent written and verbal communication skills
  • Remaining calm under pressure, having excellent negotiation and conflict management skills with sufficient gravitas and credibility to work with other PMs on the project to manage resources, dependencies, etc.
  • Financial industry knowledge
  • Experience working with Agile release Trains

Nice to Have

  • Knowledge of Asset Servicing Custody business
  • Strong understanding and experience of trade life cycle
  • Experience in managing cross-program dependencies, interoperability, and data
  • Awareness of Swift messaging standard
  • Knowledge of T2S
  • Experience of ADO or Jira