Salesforce COE Lead

4 weeks ago


Chicago, Illinois, United States AbbVie Full time
Job Description

Come to work each day with an inclusive and collaborative Business technology team. As a Salesforce Center of Excellence (COE) Lead in AbbVie Business Technology Solutions (BTS), you'll have opportunities to contribute to the digital transformation of a leading biopharma company, helping to create solutions that impact patients and their communities for the better.

Key Responsibilities
  • Strategic Planning
    • Develop and Own Annual Roadmap: Craft and manage the annual roadmap, ensuring alignment with business objectives and strategic goals.
    • Establish and communicate key release milestones and dependencies.
    • Collaborate with key stakeholders to ensure alignment and buy-in for the annual roadmap.
    • Continuously monitor and manage changes to the roadmap to maintain its accuracy and relevance.
  • Pre-Release Planning
    • Communicate Key Dates: Communicate important dates and dependencies to involved parties, ensuring alignment across systems.
    • Obtain financial information and confirm the appropriate budget is in place.
    • Manage issues, risks, and decision-making within an effective timeframe to achieve desired outcomes across all Product and Integration Teams.
  • Release Execution
    • Monitor Progress: Conduct weekly demand and ecosystem calls to discuss overall release timelines and monitor progress.
    • Ensure all release deliverables are approved in a timely manner.
    • Proactively work with Domain Portfolio Managers and Project Managers to approve invoices, review IT Statements of Work, and track invoices against third-party Purchase Orders.
    • Lead production deployment activities across the COE and with integration partners.
Qualifications

Bachelor's degree + 8 years' experience, Masters plus 7 years of experience or PHD plus 3 years' experience.

Experienced in strategic planning and critical thinking.

3+ years of work experience including IT project portfolio, program, financial and performance management.

Ability to prepare and present executive level presentations, communicate, and persuade Business and IT executives.

PPM (Clarity) tool experience.

Excellent written and oral English communication skills.

Experience with agile delivery model and tools including Jira and Confluence.

Experience in Salesforce program delivery including custom development and managed package implementations.


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