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Shop Manager
2 months ago
The Field Service Operations Manager is responsible for overseeing the planning, management, and execution of field service operations to achieve output and quality objectives of one field service shop with large scale sales.
Key Responsibilities- Manage and review all operating expenses at assigned facility.
- Oversee hiring and firing of all personnel at assigned facility.
- Manage all inventory items assigned to facility.
- Review and oversee all safety and financial audits.
- Ensure the location has a schedule board and it is updated daily.
- Ensure all Field Service team members understand and follow all procedures and processes implemented by the CI team.
- Monitor performance metrics and allocate resources as necessary to ensure high quality service at optimal efficiency.
- Develop a documented succession plan for their location.
- Provide coaching and feedback to all employees.
- Perform other duties as assigned.
- Typically requires a high school diploma or GED and ten or more years of related experience or an equivalent combination.
- Specific knowledge of field service duties required.
- Ability to work with the team in the field when the need arises.
- Ability to maintain a positive attitude and productive, driven work ethic required.
- Strong interpersonal, analytical, and problem-solving skills required.
- Ability to remain calm and clear-headed in an emergency required.
- Good communication skills required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is regularly required to lift/carry up to 50 pounds as well as the ability to lift bulky objects.
The employee is regularly required to use neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling.
Working conditions may be indoor and/or outdoor. Noise level may be loud at times.
Supervisory Responsibility2-5 Direct Reports
Budget ResponsibilityYes
Company InformationMotion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
Genuine Parts Company conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
Genuine Parts Company's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
