Technology Services Manager

3 days ago


Austin, Texas, United States Sigma Information Group Inc Full time

About the Role

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We are seeking an experienced IT professional to fill the role of IT Consultant at Sigma Information Group Inc. The ideal candidate will have a strong background in network administration, system management, and technical problem-solving.\
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Job Description\
The IT Consultant will be responsible for managing multiple client accounts, planning complex technology projects, and providing top-notch service to our clients. You will work closely with clients to understand their business needs and recommend technology solutions to improve their processes and achieve their goals.\
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Key Responsibilities:\
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• Maintain healthy relationships with multiple clients and regularly communicate project status to customer contacts.\
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• Understand customer business processes and goals and recommend technology solutions to improve those processes or achieve those goals.\
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• Manage and plan complex technology projects, including coordinating internal and external resources.\
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• Task and project item delegation.\
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• Runs internal and external status meetings to maintain project progress.\
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• Deploy complex solutions involving various technologies from the below list.\
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Requirements\
The successful candidate will possess a bachelor's degree in Computer Science, Information Technology, or a related field, and a minimum of 1 year of experience as a network/system administrator, IT manager, or IT consultant. Prior experience handling multiple customers at an IT consultancy or MSP is a significant plus.

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