Optics Solutions Engineer

7 days ago


Tucson, Arizona, United States Edmund Optics Full time

At Edmund Optics, we're seeking an Optics Solutions Engineer to join our dynamic team. As a key member of our support team, you'll play a crucial role in delivering exceptional customer service and providing technical expertise to engineers, scientists, and researchers worldwide.

About the Role:

  • Provide product and application support to customers via phone, email, and chat
  • Participate in regular trainings on emerging technology, new products, and applications
  • Collaborate with other departments to provide complete customer solutions and improve the customer experience

Requirements:

  • Proficiency in key engineering/physics concepts
  • Adept problem-solving and critical thinking skills
  • Exceptional verbal and written communication skills
  • Strong organization skills - ability to multi-task and manage multiple cases simultaneously

About Us:

Edmund Optics is a leading manufacturer of optics and photonics products, serving various industries, including biomedical, industrial inspection, semiconductor, and R&D. We offer a fast-paced and fun team-based environment that provides opportunities for growth and professional development.

What We Offer:

  • An estimated annual salary of $65,000-$85,000, based on location and experience
  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off
  • The opportunity to work with cutting-edge technology and collaborate with experts in the field

Why Join Our Team:

We're committed to creating a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to succeed. If you're passionate about optics, eager to learn, and dedicated to delivering exceptional customer service, we encourage you to apply.



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