Customer Solutions Engineer
5 days ago
In this dynamic position, you will have the chance to work with a talented team of professionals who share your passion for optics and customer service. As a Product Support Engineer, you will be responsible for providing expert product and application support to customers, leveraging your technical knowledge and skills to resolve complex issues and exceed customer expectations.
Responsibilities:
- Develop and maintain in-depth knowledge of Edmund Optics' products and services.
- Interact with customers to identify and address their needs, providing tailored solutions and ensuring high levels of customer satisfaction.
- Participate in training programs to stay current with emerging technologies and industry trends.
- Work collaboratively with cross-functional teams to drive business growth and improve customer experiences.
- Identify and develop opportunities for process improvements and efficiency gains.
What We Offer
At Edmund Optics, we value our employees and offer a comprehensive compensation package, including a salary range of $ 65,000 - $80,000 per year, along with opportunities for professional growth, development, and advancement.
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