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Barista - Coffee Bar (Part-time) - Customer Service Representative

2 months ago

Tampa, Florida, United States Seminole Gaming Full time
Job Summary

The Barista is a key member of our hospitality team, responsible for providing exceptional customer service and ensuring a positive experience for our guests. As a Barista, you will be the face of our coffee bar, interacting with guests, taking orders, and preparing beverages to our high standards.

Key Responsibilities
  • Customer Service: Provide exceptional service to our guests, responding to their needs and concerns in a timely and professional manner.
  • Beverage Preparation: Prepare and serve beverages to our guests, adhering to our quality standards and ensuring a consistent customer experience.
  • Point of Sale Operations: Accurately handle cash and credit transactions, maintaining a clean and organized workspace.
  • Team Collaboration: Work collaboratively with our hospitality team to ensure seamless service and a positive guest experience.
  • Inventory Management: Maintain accurate inventory levels, restocking supplies as needed to ensure a smooth operation.
Requirements
  • Customer Service Experience: Minimum six (6) months of guest service experience required.
  • Communication Skills: Ability to communicate effectively with guests and team members in English.
  • Teamwork: Be a team-oriented individual who enjoys working with people.
  • Physical Demands: Ability to stand for extended periods, lift up to 25 pounds, and perform repetitive movements.
Working Environment

The Barista will work in a fast-paced environment, with constant exposure to the general public and excessive noise. The Casino Floor may be a part of the work environment, with potential exposure to second-hand smoke and loud noises.

Seminole Gaming is an Equal Opportunity Employer and gives preference in all of its employment practices to Native Americans. First preference is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.