Dietary Food Service Professional

3 weeks ago


Westlake, Ohio, United States Hospice of the Western Reserve Full time
Job Overview

Hospice of The Western Reserve is a leading provider of compassionate care services. We strive to create an environment where our employees can thrive and make a meaningful impact in the lives of our patients.

We are currently seeking a skilled Dietary Food Service Professional to join our team at Ames Family Hospice House located in Westlake, Ohio.

About the Role

This PRN position offers a unique opportunity to work in a fast-paced kitchen environment, serving patients, cafeteria, and catering needs. As a key member of our dietary team, you will be responsible for setting up and serving meals, maintaining cleaning and sanitation standards, and providing exceptional customer service.

The ideal candidate will have a minimum of one year of healthcare food service experience and possess excellent communication and organizational skills. If you are passionate about delivering high-quality patient care and working in a dynamic team environment, we encourage you to apply.

Responsibilities
  1. Patient Food Service:
  • Pull cold items for patient meal service per tally and setup on patient trayline
  • Set up hot food on patient trayline
  • Serve hot and cold foods per meal ticket selections and per serving standards
  • Transport patient trays to wings/pavilions for delivery by clinical staff
  • Prepare and deliver late trays
  • Breakdown patient trayline after meal service; work with cook to manage leftovers
  • Wash pots/pans from serving line; clean and sanitize trayline equipment
  • At designated times, pick up carts with dirty trays from meal service
  • Wash patient dishes
  • Follow guidelines for trash, dirty linen, and recyclable collection
  • Sweep and mop floors
  • Accurately complete all documentation as specified
  • Provide backup for menu aide, if trained, for preparation and completion of menus and tallies
Menu Aide (if specified):
  • Accurately maintain dietary patient census, assure correct menu for diet order
  • Interact with patients and families in the daily selection of menu choices
  • Accurately tally patient menu selections for hot and cold foods
Catering Service:
  • Set up and break down catering events as assigned
Cafeteria Service:
  • Set up cafeteria line with food/beverages and supplies for meal service needs
  • Serve in cafeteria according to portion and service standards
  • Operate POS system; reconcile cash drawer
  • Clean and sanitize cafeteria serving areas, tables, and chairs
Miscellaneous:
  • Answer phone per protocol and make simple diet changes as indicated
  • Other duties and functions as assigned based upon patient, team, and agency needsRequirements
  1. Must be able to read, write, and carry out instructions
  2. Minimum of one year healthcare food service experience preferred
  3. Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license/certification/registration
What We Offer

Hospice of The Western Reserve is committed to providing our employees with a comprehensive benefits package, including:

  • Total Rewards Package to include Retirement, Health, Dental, Vision, voluntary benefits, and Corporate Discounts
  • Tuition Assistance
  • Non-exempt role
  • Protocols in place for well-being during COVID-19
Conditions of Employment
  1. Compliance to Annual Flu Shot Policy or ability to provide exemption documentation
  2. Provide an active auto insurance policy as a licensed driver in the State of Ohio with the proper level of coverage as directed
  3. Provide an active driver's license
  4. Ability to provide proof of eligibility to work in the United States
  5. High level of integrity, ethics, and professionalism

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