Dietary Server

Hospice of The Western Reserve operates in celebration of the individual worth of each life, we strive to relieve suffering, enhance comfort, promote quality of life, foster choice in end-of-life care and support effective grieving.

We believe that our success starts with our greatest asset: OUR EMPLOYEES. We live our shared core values in everything we do:

• Compassion. Excellence. Equality. Integrity. Service. Stewardship

This role is a vital part of our team, providing exceptional patient care through food service excellence.

The Dietary Server will be responsible for setting up and serving meals for patients, cafeteria, and catering. This position would be scheduled to work every other weekend and would be based at Ames Family Hospice House located in Ohio.

1. Patient Food Service
   • Pull cold items for patient meal service per tally and setup on patient trayline
   • Set up hot food on patient trayline
   • Serve hot and cold foods per meal ticket selections and per serving standards
   • Transport patient trays to wings/pavilions for delivery by clinical staff
   • Prepare and deliver late trays
   • Breakdown patient trayline after meal service; work with cook to manage leftovers
   • Wash pots/pans from serving line; clean and sanitize trayline equipment
   • At designated times, pick up carts with dirty trays from meal service
   • Wash patient dishes
   • Follow guidelines for trash, dirty linen, and recyclable collection
   • Sweep and mop floors
   • Accurately complete all documentation as specified
   • Provide backup for menu aide, if trained, for preparation and completion of menus and tallies
2. Menu Aide (if specified)
   • Accurately maintain dietary patient census, assure correct menu for diet order
   • Interact with patients and families in the daily selection of menu choices
   • Accurately tally patient menu selections for hot and cold foods
3. Catering Service
   1. Set up and break down catering events as assigned
4. Cafeteria Service
   1. Set up cafeteria line with food/beverages and supplies for meal service needs
   2. Serve in cafeteria according to portion and service standards
   3. Operate POS system; reconcile cash drawer
   4. Clean and sanitize cafeteria serving areas, tables, and chairs

To be successful in this role, you must be able to read, write, and carry out instructions. A minimum of one year healthcare food service experience is preferred. Equivalent education/experience may substitute for minimum qualifications except when there are legal requirements, such as a license/certification/registration.

This role offers an estimated salary of $40,000-$60,000 per year, depending on experience. A Total Rewards Package including Retirement, Health, Dental, Vision, voluntary benefits, and Corporate Discounts is also offered. Tuition Assistance is available for employees who pursue further education or certifications.