Commercial Service Director

1 week ago


Bellingham, Washington, United States R&H Mechanical, Inc. Full time

HVAC Department Lead

R&H Mechanical, Inc. is looking for a dedicated and results-driven HVAC Department Lead to join our team in Burlington, WA. As a key member of our service department, you will be responsible for overseeing daily operations, improving customer satisfaction, and driving departmental growth.

About the Job:

  • Manage daily service operations, including dispatching and technician efficiency
  • Develop and implement strategies to improve customer satisfaction and retention
  • Collaborate with other departments to ensure smooth workflow and efficient processes
  • Train and develop service technicians to ensure they have the necessary skills to perform their jobs effectively

Requirements:

  • 3+ years' experience in HVAC service and install
  • Strong leadership and training abilities
  • Excellent communication and customer service skills
  • Familiarity with applicable codes
  • Proficient in Microsoft Office products

Salary & Benefits:

  • Earned salary range: $100,000 - $112,000 per year + bonus opportunity
  • Medical, dental, and vision insurance (75% company-paid)
  • Health savings plan (HSA)
  • Company-paid life insurance
  • Paid Time Off (PTO) - 1 week after first year, 2 weeks after second year
  • Company vehicle, cell phone, and gas card
  • Profit sharing
  • Employee referral program
  • 401K with a 4% match
  • Sick leave - earned at 1 hour per 40 hours worked


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