Collaboration Support Specialist
3 weeks ago
Job Summary:
Yorktel is seeking a skilled Collaboration Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support for our customers' video conferencing and collaboration needs.
Key Responsibilities:
* Provide technical support for video conferencing and collaboration software, including Microsoft Teams, Zoom, and Cisco Webex
* Troubleshoot and resolve technical issues with video conferencing equipment and software
* Collaborate with customers to understand their technical needs and provide solutions
* Develop and maintain knowledge of new technologies and trends in the field of video conferencing and collaboration
Requirements:
* 5+ years of experience in a technical support role, preferably in the field of video conferencing and collaboration
* Strong knowledge of video conferencing software and equipment
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
* Competitive salary and benefits package
* Opportunity to work with a leading provider of video managed services
* Collaborative and dynamic work environment
Yorktel is an Equal Opportunity Employer:
Yorktel is committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
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