Customer Service Associate

4 weeks ago


Phoenix, Arizona, United States Hertz Full time
Job Summary

We are seeking a highly motivated Customer Service Associate to join our team at Hertz. As a key member of our staff, you will be responsible for providing exceptional customer service, resolving issues promptly, and maintaining a positive experience for all guests.

About Us

Hertz is one of the largest worldwide airport general use vehicle rental companies, operating in approximately 9,700 locations across North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand.

Responsibilities
  • Provide exceptional customer service, resolving issues promptly and professionally
  • Maintain a clean and safe environment for customers
  • Operate rental vehicles, ensuring they are properly maintained and returned on time
  • Analyze NPS results to determine cause and execute plans to improve guest satisfaction
Qualifications
  • 3+ years of demonstrated experience in customer service, with experience in operations and sales
  • Rental car experience a plus
  • Excellent customer service skills, oral and written communication skills, relationship building, leadership, problem-solving, and decision-making skills
Benefits
  • $16.00/hour starting pay rate with opportunity for commission
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more


  • Phoenix, Arizona, United States Sauced and Loaded Chicken Wings Full time

    Job TitleCustomer Service Associate at Sauced and Loaded Chicken WingsWe are seeking a Customer Service Associate to join our team at Sauced and Loaded Chicken Wings in the Phoenix Metropolitan area. As a Customer Service Associate, you will be responsible for managing all monetary exchanges, serving as a liaison between customers and staff, and maintaining...


  • Phoenix, Arizona, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we are looking for a highly motivated individual to join our team as a Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that every customer leaves with a positive experience. Your primary responsibilities will include greeting customers, taking...


  • Phoenix, Arizona, United States Flagship Restaurant Group Full time

    Flagship Restaurant Group: A Dynamic Dining ExperienceWe are seeking a skilled and enthusiastic Customer Service Associate to join our team at Flagship Restaurant Group. This exciting role offers the opportunity to work in a fast-paced, dynamic environment where you will be responsible for providing exceptional customer service, maintaining a clean and...


  • Phoenix, Arizona, United States Thomas Management LLC Full time

    We are seeking a highly skilled Customer Service Associate to join our team at Thomas Management LLC. As a valued member of our sales floor team, you will be responsible for delivering exceptional customer experiences and driving sales growth.About the OpportunityThis is a full-time role with a salary range of $16 - $18 per hour. You will work in a dynamic...


  • Phoenix, Arizona, United States Sauced and Loaded Chicken Wings Full time

    Job OverviewSauced and Loaded Chicken Wings is seeking a highly motivated Customer Service Associate to join our team. As a key member of our front-line staff, you will be responsible for delivering exceptional customer experiences and ensuring seamless transactions.About the Role:Provide top-notch customer service by greeting customers, responding to...


  • Phoenix, Arizona, United States Perun HR Full time

    About Perun HRPerun HR is a remote-friendly company offering competitive salaries to its employees. The estimated salary for this position in Arizona is around $35,000 per year.Job DescriptionWe are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service through...


  • Phoenix, Arizona, United States Solventum Full time

    Solventum is dedicated to enhancing patient outcomes and quality of life through cutting-edge healthcare solutions. As a Customer Service Associate, you'll play a vital role in delivering world-class support to our customers.Job Overview:Collaborate with cross-functional teams to ensure seamless device preparation and distribution.Promote customer...


  • Phoenix, Arizona, United States S & T Group Full time

    About the RoleThe S & T Group is seeking a Customer Service Sales Associate to join our team. This role will involve providing exceptional customer service, developing strong relationships with customers, and contributing to sales growth.


  • Phoenix, Arizona, United States RC Fasteners Inc Full time

    About the RoleRC Fasteners Inc is seeking a Sales and Customer Service Associate to join our team. As a key member of our sales team, you will be responsible for resolving customer questions, offering solutions, and driving company revenue.This role requires excellent communication and negotiation skills, as well as a strong ability to build rapport with...


  • Phoenix, Arizona, United States Londen Insurance Group Full time

    Key ResponsibilitiesOur Phone Verification Associate will:Communicate effectively with agents and clients via phoneAnalyze callers' questions and provide knowledge-based resolutionsWork in an above-average paced environment with attention to detail and strong notating skillsIf you are a motivated and customer-focused individual with excellent communication...


  • Phoenix, Arizona, United States Burlington Full time

    We are seeking a Customer Service Associate - Shortage Control to join our team in Phoenix, Arizona.The estimated salary for this role is $14.35 per hour, with opportunities for career growth and development.About the Role:This position is responsible for contributing to a secure shopping environment while delivering exceptional customer service. The ideal...


  • Phoenix, Arizona, United States Curaleaf Full time

    Key Highlights:As a Store Customer Service Associate at Curaleaf, you will be part of a high-growth, purpose-driven company that values corporate social responsibility through its Rooted in Good initiative.Responsibilities:Represent Curaleaf as a brand ambassador by providing exceptional customer service.Drive sales and use the point-of-sale system to track...


  • Phoenix, Arizona, United States The Tile Shop, Inc. Full time

    The Tile Shop, Inc. is dedicated to inspiring and realizing home decor ideas, and we are seeking a talented Part Time Sales Associate to join our team. In this role, you will work closely with customers, interior designers, and trade professionals to deliver exceptional service and promote our wide range of tile products.We offer a competitive hourly wage of...


  • Phoenix, Arizona, United States Hobart Service Full time

    Company OverviewHobart Service, a subsidiary of Illinois Tool Works (ITW), has been a trusted name in Commercial Food Equipment Service Solutions for over 125 years.Our mission is to deliver exceptional customer service and technical expertise, while upholding the ITW values of Integrity, Simplicity, Trust, Respect, and Shared Risk.Job DescriptionThis role...


  • Phoenix, Arizona, United States The UPS Store #6120 Full time

    Job OverviewThe UPS Store #6120 is seeking a highly motivated and customer-focused individual to join our team as a Part-Time Center Associate. This role is ideal for someone who enjoys providing exceptional service, working in a fast-paced environment, and taking ownership of customers' shipping needs.Estimated Salary Range:$12-$15 per hour (approximately...


  • Phoenix, Arizona, United States Bosa Donuts Full time

    Job Summary:Bosa Donuts is seeking a reliable and customer-focused individual to fill the Customer Service Associate role in our Phoenix location. As a key member of our team, you will be responsible for managing a high volume of transactions while providing exceptional service to customers.You will utilize cash registers, POS terminals, and other equipment...


  • Phoenix, Arizona, United States Circle K Full time

    Job OverviewCircle K is seeking a customer-focused individual to join our team as a Customer Service Representative. This is a part-time position with opportunities for advancement.Key Responsibilities:Provide excellent customer service and resolve issues promptly.Ring up sales on the cash register accurately.Operate various equipment, including fuel...


  • Phoenix, Arizona, United States Big Brand Tire & Service Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Sales and Service Advisor to join our team at Big Brand Tire & Service.About the RoleThis is an excellent opportunity for individuals who enjoy working in a fast-paced environment, providing exceptional customer service, and recommending products and services to customers. Our ideal candidate...


  • Phoenix, Arizona, United States LEADING EDGE MANUFACTURING, LLC Full time

    Company OverviewLeading Edge Manufacturing, LLC is a trusted name in the aerospace, precision machining, and defense industries since 1959. With AS9100D, ISO9001, and NADCAP certifications, we pride ourselves on producing high-quality precision components and sub-assemblies for a range of industries.Salary InformationThe estimated salary for this position is...


  • Phoenix, Arizona, United States Rubio's Coastal Grill Full time

    Job Overview: Rubio's Coastal Grill is seeking a talented individual to join our team as a Cashier. This role involves working in a fast-paced environment, handcrafting every item from scratch, and providing exceptional customer service.Salary: $25,000 - $35,000 per year (depending on experience)Key Responsibilities:Work with a team to prepare and serve...