Pet Care Coordinator
4 days ago
At Banfield Pet Hospital, we're committed to delivering exceptional care to our furry friends and their families. As a Client Service Coordinator, you'll play a vital role in ensuring our clients receive the best possible experience.
Key Responsibilities:
- Drive client satisfaction by providing exceptional service and support.
- Maximize productivity by efficiently managing client flow and veterinary medical team resources.
- Collaborate with our veterinary team to ensure seamless client care and communication.
- Provide education and support to clients on pet health, wellness plans, and hospital services.
- Manage administrative tasks, including client documentation, financial transactions, and scheduling.
What You'll Need:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and familiarity with medical software.
- High school diploma or equivalent required; prior experience in a veterinary or customer service role a plus.
Weekend Hours Required: Our hospital is open Monday through Saturday, 7am to 6pm, and Sunday, 9am to 5pm. We're committed to providing a supportive and flexible work environment that allows you to balance your work and personal life.
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