Pet Care Coordinator

4 days ago


Arlington Heights, Illinois, United States Banfield Pet Hospital Full time

At Banfield Pet Hospital, we're committed to delivering exceptional care to our furry friends and their families. As a Client Service Coordinator, you'll play a vital role in ensuring our clients receive the best possible experience.

Key Responsibilities:

  • Drive client satisfaction by providing exceptional service and support.
  • Maximize productivity by efficiently managing client flow and veterinary medical team resources.
  • Collaborate with our veterinary team to ensure seamless client care and communication.
  • Provide education and support to clients on pet health, wellness plans, and hospital services.
  • Manage administrative tasks, including client documentation, financial transactions, and scheduling.

What You'll Need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and familiarity with medical software.
  • High school diploma or equivalent required; prior experience in a veterinary or customer service role a plus.

Weekend Hours Required: Our hospital is open Monday through Saturday, 7am to 6pm, and Sunday, 9am to 5pm. We're committed to providing a supportive and flexible work environment that allows you to balance your work and personal life.


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