Field Service Engineer III

4 days ago


Carlsbad, United States Thermo Fisher Scientific Full time
Job Title: Field Service Engineer III

As a Field Service Engineer III at Thermo Fisher Scientific, you will be responsible for providing technical support and maintenance services to our customers. This role requires a strong understanding of analytical equipment, particularly High Resolution ICP Mass Spectrometry (HR-ICPMS) and Thermal Ionization Mass Spectrometry (TIMS) systems.

Key Responsibilities:
  • Perform on-site installation, repair, and preventative maintenance services for analytical equipment.
  • Ensure customer satisfaction through excellent repair and support of customers' products.
  • Communicate effectively with customers to understand their needs and provide timely updates on service events.
  • Provide rapid, courteous, and knowledgeable response to all customers' inquiries.
  • Maintain accurate records of service calls, parts inventories, and job tasks.
Requirements:
  • Minimum of 5 years hands-on experience operating analytical equipment, i.e. chromatography and mass spectrometry.
  • Valid driver's license and ability to travel up to 100% overnight domestic travel.
  • Ability to work overtime and/or outside regular business hours.
  • Regularly lift and/or move up to 50 pounds and occasionally 100+ pounds with lifting team.
Benefits:

We offer a comprehensive Total Rewards package that includes competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Our company offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects.



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