Home Comfort Representative

3 weeks ago


Pasadena, Texas, United States Weeks Service Company Full time
Job Title: Home Comfort Representative

Company Overview: For over 50 years, Weeks Service Company has been the trusted name in plumbing, heating, and air conditioning. We prioritize our employees and customers, ensuring they receive exceptional service and technical expertise.

Salary: As a Home Comfort Representative, you can earn up to $19 per hour.

Job Description: In this role, you will serve customers by providing product and service information and resolving product and service problems. Key responsibilities include:
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.

Benefits: Our comprehensive benefits package includes competitive compensation, paid time off, on-site continuous training, career advancement opportunities, end-of-year profit sharing, and 100% company-paid health, dental, and life insurance for you and your dependents.


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