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Server Assistant
1 month ago
Job Summary: We are seeking a highly skilled and experienced Server Assistant to join our team at YardbirdGroup. As a Server Assistant, you will play a crucial role in ensuring that our guests have an exceptional dining experience.
Key Responsibilities:- Maintain constant communication with the server to ensure seamless service.
- Assist the server in ensuring that every guest's needs and special requests are met.
- Reset tables within two minutes of guest departure.
- Bus each course according to Restaurant Service Standards Reference.
- Complete any tasks as directed by management.
- Excellent critical thinking and decision-making skills.
- Ability to maintain tact and cool under pressure.
- Able to work flexible hours, including off hours, weekends, and holidays.
- Ability to take initiative and exhibit flexibility.
- Working knowledge of and compliance with all departmental policies, service procedures, and standards.
- Ability to lift up to 50 pounds repeatedly.
- Working knowledge of correct maintenance and use of equipment.
- Working knowledge of all Hotel services and local attractions to respond to guest inquiries accurately.
- Interpersonal skills to deal effectively with all business contacts and provide exemplary guest service.
- Professional appearance and demeanor.
- Ability to effectively communicate in English, in both written and oral forms.
- At least 2 years' experience in a high-volume, upscale dining environment.
- At least 1 year of hospitality sales and management experience.
- High school diploma or equivalent.
Work Conditions: The noise level in the work environment is usually loud. While performing the duties of the job, the employee is regularly required to stand, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to walk.