Service Advisor

4 weeks ago

Hamburg, Iowa, United States Loves Travel Stops & Country Store Full time

Job Summary

We are seeking a skilled Service Advisor to join our team at Loves Travel Stops and Country Stores. As a Service Advisor, you will be responsible for driving sales success in our Truck Care facilities through salesmanship, leadership, and customer service.

Key Responsibilities

  • Maintain a safe and clean facility.
  • Greet customers, address vehicle service needs, and document issues.
  • Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
  • Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.

Requirements

  • Experience: 6 months in customer service or sales preferred.
  • Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

What We Offer

  • Excellent communication and interpersonal skills with a customer satisfaction focus.
  • Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
  • Strong organizational and multitasking abilities with attention to detail.
  • Effective teamwork skills.

About Loves Travel Stops and Country Stores

Loves Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply. We have been fueling customers journeys since 1964 and continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe.

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