Luxury Guest Services Representative

3 days ago


Black Hawk, Colorado, United States Monarch Casino Resort & Spa Black Hawk Full time

Are you looking for a rewarding career in luxury hospitality? Monarch Casino Resort & Spa Black Hawk invites applications from motivated and customer-focused individuals to fill the role of Spa Attendant. With a competitive salary of $20.00+ per hour and comprehensive benefits package, this position offers a great starting point for those seeking a long-term career.

About the Opportunity

As a Spa Attendant, you will play a vital role in ensuring that our guests receive exceptional service and attention to detail. Your tasks will include greeting guests, escorting them to facilities, and maintaining a pristine environment throughout their stay.

Responsibilities
  • Welcome guests and provide refreshments, establishing a positive first impression.
  • Offer guided tours of the spa facilities, highlighting its unique features and amenities.
  • Maintain a clean and organized environment by restocking locker rooms and spa facilities.
  • Collaborate with colleagues to achieve seamless guest experiences.
  • Assist with laundry services and coordinate with staff as needed.
Requirements
  • Familiarity with luxury hospitality environments or equivalent experience in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Basic computer proficiency and ability to adapt to changing situations.
  • Able to work effectively in a fast-paced environment and maintain a professional demeanor under pressure.


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