Customer Service Liaison
3 weeks ago
Customer Relations Representative at State Farm Insurance
As a key member of our team, you will be responsible for providing exceptional customer service by:
- Assisting customers with their insurance needs
- Answering inquiries, resolving issues, and offering appropriate solutions
- Processing policy changes, claims, and payments accurately and efficiently
- Maintaining customer records and updating information as necessary
- Collaborating with team members to ensure seamless customer experiences
- Promoting and cross-selling insurance products and services to meet customer needs
- Handling escalated customer complaints and concerns with professionalism and empathy
- Staying updated on insurance policies, regulations, and industry trends to provide accurate information and advice
- Participating in ongoing training and development programs to enhance knowledge and skills
Join a dynamic team that values customer satisfaction and excellence in service.
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Customer Service Liaison
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