Bellperson

3 weeks ago


Kennebunk, Maine, United States Auberge Resorts Full time
Rev Up Your Hospitality Career as a Valet

At Auberge Resorts Collection, we're seeking a skilled and courteous Valet to join our team. As the first and last point of contact for our guests, you'll play a vital role in ensuring a seamless and memorable experience.

Key Responsibilities:
  • Park and retrieve guests' vehicles efficiently, handling keys and personal items with care.
  • Provide guest transportation as required, driving the shuttle van with precision and safety.
  • Offer expert recommendations on local restaurants, theaters, and community events to enhance guest satisfaction.
  • Resolve guest complaints and report issues to the Guest Services Manager promptly.
  • Provide exceptional customer service, assisting guests with their belongings and creating a warm welcome.
  • Maintain the organization of the bell closet, oversee package receiving and shipping.
  • Ensure the cleanliness, sanitation, and organization of the front entrance, lobby areas, and bell closet.
  • Inspect parking areas, including the hotel valet area and employee lot, to ensure proper procedures are followed.
  • Coordinate with taxi services and airport connections to provide seamless transportation.
  • Assist with group parking arrangements as requested by sales.
Qualifications:
  • A minimum of one year's experience as a Valet or Bellman in a luxury hotel environment.
  • Ability to work a flexible schedule, including weekends and holidays, according to department needs.
  • Valid driver's license that meets our insurance carrier's requirements.
  • Must be at least 18 years old.
  • Must be able to lift at least 40 pounds and transport items up and down stairs.
  • Must be able to drive automatic and manual vehicles.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. We invite you to create unforgettable stories in some of the world's most desirable destinations. Join our team and experience the art of hospitality.


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