Bellperson

3 weeks ago


Kennebunk, Maine, United States Auberge Resorts Full time
Job Title: Bellperson / Valet

Company Overview: White Barn Inn is a renowned luxury resort in Kennebunkport, Maine, offering exceptional hospitality and unparalleled service.

Job Summary:

We are seeking a skilled Bellperson / Valet to provide seamless and sophisticated arrival and departure experiences for our guests. As a key member of our front-of-house team, you will be responsible for ensuring the safe and secure handling of guests' vehicles, luggage, and personal items.

Key Responsibilities:
  • Park and retrieve guests' vehicles efficiently, maintaining a high level of customer satisfaction.
  • Provide guest transportation as required, operating the shuttle van with precision and care.
  • Offer expert recommendations on local attractions, restaurants, and activities to enhance the guest experience.
  • Resolve guest complaints and report issues to the Guest Services Manager in a timely manner.
  • Provide exceptional customer service, assisting guests with their belongings and creating a warm and welcoming atmosphere.
  • Maintain the organization and cleanliness of the bell closet, receiving and shipping guest packages with accuracy.
  • Inspect parking areas to ensure proper procedures are being followed.
  • Coordinate with taxi services and airport connections to provide seamless transportation.
  • Assist with group parking arrangements as requested by sales.
Requirements:
  • Minimum one year of experience as a valet or bellman in a luxury hotel environment.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Valid driver's license that meets our insurance carrier's requirements.
  • Must be at least 18 years of age.
  • Ability to lift at least 40 pounds and transport items up and down stairs.
  • Proficiency in driving automatic and manual vehicles.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, and residences that share a crafted approach to luxury. We invite you to join our team and create unforgettable stories in some of the world's most desirable destinations.


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