Bellperson
3 weeks ago
Company Overview: White Barn Inn is a renowned luxury resort in Kennebunkport, Maine, offering exceptional hospitality and unparalleled service.
Job Summary:We are seeking a skilled Bellperson / Valet to provide seamless and sophisticated arrival and departure experiences for our guests. As a key member of our front-of-house team, you will be responsible for ensuring the safe and secure handling of guests' vehicles, luggage, and personal items.
Key Responsibilities:- Park and retrieve guests' vehicles efficiently, maintaining a high level of customer satisfaction.
- Provide guest transportation as required, operating the shuttle van with precision and care.
- Offer expert recommendations on local attractions, restaurants, and activities to enhance the guest experience.
- Resolve guest complaints and report issues to the Guest Services Manager in a timely manner.
- Provide exceptional customer service, assisting guests with their belongings and creating a warm and welcoming atmosphere.
- Maintain the organization and cleanliness of the bell closet, receiving and shipping guest packages with accuracy.
- Inspect parking areas to ensure proper procedures are being followed.
- Coordinate with taxi services and airport connections to provide seamless transportation.
- Assist with group parking arrangements as requested by sales.
- Minimum one year of experience as a valet or bellman in a luxury hotel environment.
- Ability to work a flexible schedule, including weekends and holidays.
- Valid driver's license that meets our insurance carrier's requirements.
- Must be at least 18 years of age.
- Ability to lift at least 40 pounds and transport items up and down stairs.
- Proficiency in driving automatic and manual vehicles.
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, and residences that share a crafted approach to luxury. We invite you to join our team and create unforgettable stories in some of the world's most desirable destinations.
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Bellperson
3 weeks ago
Kennebunk, Maine, United States Auberge Resorts Full timeRev Up Your Hospitality Career as a ValetAt Auberge Resorts Collection, we're seeking a skilled and courteous Valet to join our team. As the first and last point of contact for our guests, you'll play a vital role in ensuring a seamless and memorable experience.Key Responsibilities:Park and retrieve guests' vehicles efficiently, handling keys and personal...