Regional Client Care Manager
4 days ago
As a Regional Client Care Manager, you will play a critical role in leading disaster response and recovery efforts in your assigned geographic area. This position requires a strong leader who can build and manage a team of volunteers to provide comfort, care, and direct assistance to families affected by disasters.
Key Responsibilities:
- Lead and support a diverse team of volunteers to implement disaster cycle services programming throughout the assigned geographic area.
- Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
- Initiate and coordinate disaster relief operations in the assigned geographic area, or functional activities in the region, in alignment with the Disaster Cycle Services Concept of Operations.
Requirements:
- Bachelor's degree required, or equivalent combination of education and related experience.
- Minimum 5 years of experience in building, mobilizing, leading, and developing volunteer teams to execute a social services program or service.
- Valid Driver's License.
Preferred Qualifications:
- Team player.
- Very detail-oriented.
- Must have great Organizational skills.
- Driven.
- Experience with training volunteers.
- Experience working with and leading volunteers.
- Casework & recovery experience.
Benefits:
- Medical, Dental Vision plans.
- Health Spending Accounts & Flexible Spending Accounts.
- PTO: Starting at 15 days a year; based on FLSA status and tenure.
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
- 401K with 5% match.
- Paid Family Leave.
- Employee Assistance.
- Disability and Insurance: Short + Long Term.
- Service Awards and recognition.
About the American Red Cross:
The American Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and blood donations to individuals in need. We are committed to diversity, equity, and inclusion in our workforce and programs.
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