Team Lead

2 months ago


Greensburg, United States McDonald's Full time
Job Summary

We are seeking a highly motivated and experienced Department Manager to join our team at McDonald's. As a Department Manager, you will be responsible for leading shifts, ensuring customer satisfaction, and managing departmental operations.

Key Responsibilities
  • Shift Leadership: Lead shifts, manage team members, and ensure seamless customer service.
  • Department Operations: Oversee departmental activities, manage inventory, and maintain high-quality standards.
  • Team Development: Train, coach, and develop team members to achieve their full potential.
  • Customer Satisfaction: Ensure customers receive a fast, accurate, and friendly experience.
Department-Specific Responsibilities
  • Guest Service Department Manager: Focus on delivering exceptional customer service, ensuring sales promotions are executed well, and maintaining a well-organized Front Counter and Drive-Thru area.
  • Kitchen Department Manager: Ensure high-quality food is delivered quickly, maintain food safety standards, control food costs, and train kitchen staff on production procedures.
  • People Department Manager: Focus on hiring qualified crew members, training them well, and scheduling them to meet sales and profit goals. Also, ensure new hires get off to a good start and are recognized and motivated throughout their tenure.
Why Work for Us?
  • Career Advancement: Opportunities for growth and development within the company.
  • Flexible Schedule: Ability to balance work and personal life.
  • Food Discounts: Enjoy discounts on McDonald's menu items.
  • Paid Training: Receive comprehensive training to enhance your skills.
  • Tuition Assistance: Opportunities for further education and development.
Requirements
  • Friendly and Outgoing: Excellent communication and interpersonal skills.
  • Comfortable on Your Feet: Ability to stand for long periods and move around the restaurant.
  • Previous Management Experience: Preferred, but not required.
  • Reliable Transportation: Ability to commute to work.
  • Passion for Learning: Willingness to learn and adapt to new situations.

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