Housekeeping Associate
4 days ago
Job Summary
The Room Attendant (Housekeeper) plays a vital role in creating a clean and welcoming environment for our guests at Great Wolf Resorts. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of guest rooms and areas, including making beds, dusting and vacuuming, cleaning bathrooms, and replenishing supplies.
Key Responsibilities
- Clean and maintain guest rooms and areas, adhering to high standards of cleanliness and organization
- Utilize chemicals safely and effectively, following all material safety data sheets
- Restock and maintain a clean and organized housekeeping cart with sufficient supplies
- Report maintenance issues and lost and found items to the appropriate channels
- Communicate with guests in a professional and friendly manner
- Assist House Attendants with guest requests and the collection of used items
- Conserve energy by closing shades and draperies, and adjusting temperature settings in unoccupied rooms
- Report hazardous conditions in the work area or equipment to the supervisor
Requirements
- Ability to work flexible schedules, including nights, weekends, and holidays as needed
- Successful completion of a criminal background check and drug screen
- Prior experience in housekeeping, sanitation, laundry operations, and/or guest services
- Excellent customer service and oral communication skills
- Ability to lift up to 30 lbs, push/pull up to 100 lbs, and stand for long periods
Great Wolf Resorts is an Equal Opportunity Employer
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