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Mixologist

2 months ago

Frankfort, Illinois, United States Emagine Entertainment Full time
Job Overview

The Beverage Specialist plays a crucial role in delivering an exceptional experience to our patrons at the bar. This position involves verifying identification, managing the cash register, and crafting a variety of beverages. The Beverage Specialist will also promote food items and premium liquor selections while ensuring that guests receive top-notch service.

Key Responsibilities
  • Utilize effective sales strategies to enhance revenue from alcoholic beverages and bar snacks.
  • Prepare and serve drinks to guests and waitstaff.
  • Oversee inventory levels for alcoholic beverages and bar supplies.
  • Maintain a clean and organized bar area.
  • Restock bar supplies and alcoholic beverages as needed.
  • Innovate and enhance the bar menu and drink recipes.
  • Prepare garnishes for drinks.
  • Monitor guests for responsible alcohol consumption to mitigate risks.
  • Ensure compliance with legal age requirements.
  • Process transactions accurately using cash and credit cards.
  • Reconcile cash receipts at the end of each shift.
  • Generate cash reports as required.
Essential Skills

To excel in this role, candidates should demonstrate the following competencies:

  • Customer Service: Effectively manages challenging customer interactions; promptly addresses customer needs; fulfills commitments; develops innovative solutions to meet customer expectations.
  • Team Collaboration: Balances individual and team responsibilities; welcomes feedback; fosters a positive team environment; prioritizes team success.
  • Organizational Adherence: Follows established policies and procedures; completes tasks accurately and timely; supports the organization's mission and values.
  • Flexibility: Adapts to changes in the work environment; manages competing priorities; adjusts methods to suit varying situations.
  • Proactivity: Takes initiative; seeks opportunities for self-improvement; volunteers for additional responsibilities.
Qualifications

To be successful in this position, candidates must meet the following requirements:

  • High school diploma or equivalent; or one to three months of relevant experience or training; or a combination of education and experience.
Performance Metrics
  1. Efficiently and accurately performs bartending duties in line with established standards.
  2. Maintains accurate financial records and resolves discrepancies promptly.
  3. Builds positive relationships with guests, addressing any concerns or inquiries courteously.
  4. Collaborates effectively with team members and management.
  5. Consistently meets company sales targets and supports promotional initiatives.
Technical Skills

Basic computer proficiency is required.

Physical Requirements

This role requires the ability to stand, walk, use hands for handling and communication, and frequently lift up to 50 pounds. Reasonable accommodations may be made for individuals with disabilities.

Work Environment

Employees may encounter various environmental conditions, including exposure to outdoor weather and moderate noise levels.