Senior Service Engineer

4 weeks ago

San Francisco, California, United States Fluence Corporation Full time
Job Title: Senior Service Engineer - Battery Energy Storage Systems

We are seeking a highly skilled Senior Service Engineer to join our team at Fluence Corporation. As a Senior Service Engineer, you will be responsible for providing expert-level technical support and maintenance for our Battery Energy Storage Systems.

Key Responsibilities:
  • Perform all aspects of service operations, maintenance, and support for Battery Energy Storage Systems in a designated geographical area.
  • Assist the Field Service Technicians and Field Service Engineers with site reports and other written and verbal communications.
  • Own responsibility for site safety and utilize best safety practices.
  • Drive and own the O&M service business performance metrics/KPIs/SLAs for the area.
  • Support customer meetings and ensure efforts are organized, communication is clear, and service orders are routed through established processes.
  • Identify and drive service process/cost improvements.
  • Inspect, test, repair, and energize utility-scale power and controls equipment.
  • Perform scheduled and unscheduled maintenance on various BESS equipment and related assets.
  • Assist with creating, reviewing, approving, and executing Work Orders.
  • Support the management of multiple 3rd party service vendors.
  • Actively identify and own process improvements to reduce costs, improve reliability, and enhance service quality.
Requirements:
  • Undergraduate degree preferred (BSEE, BSME, BSCE) or HS Degree with 8-10 years' experience working in the electrical or renewable energy industries.
  • Demonstrated problem-solving skills related to electrical troubleshooting.
  • Ability to read and interpret schematic drawings and follow company QC and testing procedures.
  • Preferred experience with bidirectional inverters, 1500VDC and 630 VAC systems, extra for substations.
  • Ability to adapt to dynamic conditions, stay focused, execute tasks, and work overtime as needed.
  • Must be willing to travel frequently to sites within the designated service area.
  • Able to operate company vehicles both on-site and on public roads and highways.
What We Offer:
  • Competitive salary: $130,000 - $155,000 a year.
  • Medical benefits, employee resource group opportunities, 401K options, and first-rate PTO/Vacation plans for valuable work-life balance.
  • Unlimited PTO, Medical, Dental, Vision, Life, and Pet Insurance, Annual Bonus Incentive.

Fluence Corporation is an equal opportunity employer and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.

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