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Manager of Key Account Relationships

2 months ago

Young America, United States ACAMS Full time
About Us

ACAMS is a premier global membership organization focused on delivering education, best practices, and networking opportunities for professionals engaged in anti-financial crime (AFC). With a membership exceeding 100,000 across 180 jurisdictions, ACAMS is dedicated to combating financial crime through the dissemination of knowledge in anti-money laundering, counter-terrorism financing, and sanctions. Our CAMS certification is recognized as the benchmark qualification for AFC professionals, while our CGSS and CCAS certifications cater to sanctions experts and those in the cryptocurrency sector, respectively. The association's extensive network of over 60 Chapters worldwide enhances our mission through various training and networking initiatives. For further details, please visit our website.

Position Overview

The Relationship Manager (RM) acts as the primary liaison for a designated portfolio of high-value or Tier 1 clients within the Financial Crimes sector. The RM is tasked with optimizing revenue through strategic cross-selling and upselling initiatives within their client base. They are responsible for formulating and implementing strategic account plans while nurturing overall client relationships. As the chief advocate for the client within ACAMS, the RM is dedicated to fostering, expanding, and retaining client partnerships.

In this capacity, the RM ensures effective coordination within ACAMS and, when necessary, facilitates collaboration among key stakeholders within the client's organization. The RM is accountable for achieving or surpassing revenue and attachment rate objectives.

Key Responsibilities

• Formulates comprehensive Account Strategies aimed at safeguarding and enhancing revenue for each client in their portfolio.

• Orchestrates the deployment of organizational resources to fulfill each Account Strategy.

• Employs tools, processes, and methodologies to guide the client's purchasing journey, crafting solutions that align with their business needs.

• Manages the overall client relationship, serving as the primary advocate for the client within ACAMS, while actively seeking and pursuing cross-selling and upselling opportunities to maximize client value.

• Cultivates, strengthens, and elevates strategic relationships between ACAMS and the client, with an emphasis on driving growth, ensuring retention, and establishing senior-level connections.

• Requires 25-40% domestic and international travel and must reside in specified locations.

• Performs additional duties as assigned.

Qualifications

• Bachelor's degree is mandatory.

• At least 5 years of experience managing Tier 1 clients in the financial services sector.

• Profound understanding of financial services, including market dynamics, regulatory frameworks, and competitive landscapes.

• Proven track record in business development roles, particularly with high-value or Tier 1 clients, demonstrating the ability to generate significant revenue and manage enterprise-level relationships.

• Expertise in building and sustaining relationships with senior executives, delivering compelling value propositions, and negotiating effectively.

• Demonstrated capability to convert opportunities into revenue by providing insights to clients, developing prospects, closing deals, and meeting sales targets.

• Excellent written and verbal communication skills.

• Proficiency in Salesforce CRM is essential.

• Strong computer skills, including proficiency in Microsoft Office suite (Word, Excel, Outlook) and Windows-based applications.

• Effective personal goal setting and time management skills.

• Ability to thrive in a dynamic and evolving industry, adapting strategies as necessary to meet client and market demands.

Base Salary plus Incentive Opportunities

Equal Employment Opportunity

We are proud to be an EEO employer M/F/D/V. At ACAMS, we embrace diversity and inclusion, encouraging our colleagues to be their authentic selves and supporting laws that prohibit discrimination in all our business practices. We also maintain a drug-free workplace.

Additional Information
  • Pay Type: Salary
  • Employment Status: Regular
  • Minimum Hiring Rate: $130,000.00
  • Maximum Hiring Rate: $150,000.00
  • Travel Requirement: Yes
  • Travel Percentage: 40%