Healthcare Technology Support Professional

4 days ago


Rome, Georgia, United States Department of Veterans Affairs Full time

About the Job

The Department of Veterans Affairs is seeking a Healthcare Technology Support Professional in Rome, GA. This role requires 3+ years of experience supporting Primary Care Services or Connected Care (Telehealth) experience.

Key Responsibilities:

  1. Provide technical support to end-users, scheduling simple and complex intra-facility and inter-facility telehealth appointments, installing, configuring, maintaining, and troubleshooting technology.

  2. Support clinical telehealth encounters for both the patient and provider locations by serving as the telepresenter within scope of practice, functioning as an imager and supporting clinical data for telehealth store and forward applications.

  3. Deliver established telehealth competency-based training for clinicians and telehealth staff members.

  4. Evaluate telehealth operations and support performance improvement efforts, providing technical support to end-users, managing real-time clinical telehealth events, providing established patient education, and providing technical and administrative support of telehealth operations.

About the Team

The Department of Veterans Affairs is committed to delivering world-class healthcare services to our nation's heroes. Our team of dedicated professionals works tirelessly to ensure that every veteran receives the care and respect they deserve.

Why Join Us?

  • We offer a competitive salary range of $51,807 - $67,351 per year.
  • We provide a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
  • We offer opportunities for professional growth and development in a dynamic and supportive work environment.


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