IT Solutions Professional

1 week ago


Daphne, Alabama, United States Ideacom of the Gulf Coast Inc. Full time
Job Responsibilities

We are seeking a highly motivated IT Solutions Professional to join our team at Ideacom of the Gulf Coast Inc. in the Castle Technology Partners division.

As an IT Solutions Professional, you will be responsible for providing technical support to our clients, analyzing technical issues, and implementing new solutions.

Key responsibilities include creating and documenting support tickets, helping customers via phone, email, and chat, and assisting with new installations and implementations.

Required qualifications include excellent customer service, team-oriented mindset, and analytical problem-solving skills.

Preferred qualifications include experience with Windows 10, Microsoft Office, and Google Workspace.

The estimated salary for this position is $55,000 - $70,000 per year, depending on experience.



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