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Logistics Operations Manager for Fitness Equipment

2 months ago

Burnsville, Minnesota, United States Push Pedal Pull Full time
Job Overview

Position Summary:

Push Pedal Pull is on the lookout for a highly organized and detail-oriented Delivery Operations Supervisor. This role will be pivotal in managing the logistics of delivering fitness equipment to both residential and commercial clients. The successful candidate will ensure that all delivery operations are executed efficiently, on schedule, and in alignment with our commitment to customer satisfaction.

Key Responsibilities:

  • Team Leadership: Direct and support a team of delivery personnel, fostering a culture of excellence and accountability.
  • Delivery Planning: Strategically plan and coordinate delivery schedules, optimizing routes to enhance efficiency and reduce costs.
  • Client Relations: Serve as the primary liaison for clients regarding delivery updates and concerns, ensuring prompt resolution of any issues to maintain high customer satisfaction.
  • Logistics Management: Collaborate with warehouse and logistics teams to ensure effective loading, dispatching, and delivery of fitness products.
  • Quality Control: Conduct inspections of delivery vehicles and equipment to ensure compliance with company standards and quality expectations.
  • Safety Oversight: Implement and enforce safety protocols to ensure a secure working environment and adherence to regulatory requirements.
  • Financial Oversight: Track and manage delivery-related costs, ensuring operations remain within the allocated budget.
  • Performance Reporting: Maintain comprehensive records of delivery activities, providing insights and reports to senior management on performance metrics and improvement areas.

Qualifications:

  • Experience: A minimum of 3-5 years in logistics, delivery, or operations management, ideally within the fitness equipment sector.
  • Leadership Abilities: Proven track record of leading teams with strong communication and interpersonal skills.
  • Customer-Centric Approach: Ability to maintain exceptional levels of customer service.
  • Organizational Skills: Excellent time management and organizational skills, capable of handling multiple tasks effectively.
  • Analytical Thinking: Strong problem-solving capabilities with quick decision-making skills.
  • Technical Proficiency: Familiarity with logistics software and tools, along with proficiency in Microsoft Office Suite.
  • Physical Capability: Must be able to lift and transport heavy fitness equipment as necessary.
  • Licensing: A valid driver's license with a clean driving record is required.
  • Willingness to travel as needed.

Benefits: We offer a comprehensive benefits package that includes:

  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • 401(k) Plan
  • Paid Time Off
  • Paid Holidays
  • Employee Discounts